This 30 minute interactive course shows how to improve people skills, detailing four key areas; Emotional intelligence, Communication, Conflict, and The next level.
Develop your knowledge of People Skills, today.
About this course
Having good people skills will give you an advantage at work and in all aspects of life - but what are people skills?
Put simply, this term relates to your ability to get on well with others.
For some, building a rapport with people is a breeze, but most people find that there is room for improvement and the good news is that you can learn people skills â€“ it's all about getting plenty of practice and the knowledge you'll gain in this course.
Upon successful completion of this course you will be automatically awarded a certificate containing the course name, completion date, CPD hours and learning objectives.
Everyone can benefit from taking this course on people skills. Whether you are an intern or a CEO, having good people skills will always improve your relationships, not only in the work environment but in all areas of life.
The scenarios covered can be applied to situations across many industries, helping a wide range of employers and employees to work more successfully towards their goals.
Once you've completed this course, you'll have a good knowledge of:
- How to improve your emotional intelligence for a better connection with others
- The basics of effective communication, including how to become a great listener
- Why conflict occurs and how to handle it, and
- How to build relationships based on trust and respect