The Grievance Meeting

Course Overview

Chairing a Grievance Meeting can be daunting so this elearning video course shows, with a video and interactive material, how to lead the meeting, techniques to use during, and highlights the legal compliance issues you should be aware of.

The short e-learning video and interactive content should give you the confidence to lead that important meeting to get the best result possible result.

Course Objectives

  • Identify the best approach to get a constructive outcome for all
  • Identify actions to be legally compliant
  • Question and listen effectively
  • Clarify the level of care needed to find the right solution

Duration

20 minutes including one video clip

Contact Us

Unit G1 Hoxton Works, 128 Hoxton Street, London, N1 6SH, England
Phone: +44 (0)20 7613 3444

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