Telephone Courtesy

Overview

The telephone courtesy training focuses on how to answer the phone efficiently, transfer calls, put calls on hold and take messages.

Learning Objectives/Outcomes

  • Telephone Courtesy
  • Transfer calls
  • Put calls on hold
  • Take messages

Target Audience

Business and corporate

Contact Us

Unit G1 Hoxton Works, 128 Hoxton Street, London, N1 6SH, England
Phone: +44 (0)20 7613 3444

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